KYC policy

Last updated: 19 Aug 2026 1. Why we verify The QQPK lobby uses risk-based Know Your Customer (KYC) to confirm you own the account, you are 18+, and to limit impersonation, money-laundering and underage play. Operator: QQPOKER Technology Limited. Verification happens in the lobby, not as a form on qqpk.games. This page only explains the steps so you do not send ID to a fake site. 2. When it is asked You may not upload ID at signup. The lobby can ask later for withdrawals, high buy-ins, unusual logins or payments, a risk flag, or before a live-series check-in. If verification cannot be completed, the operator may limit cashier, some flights or the account, and act as required by law. 3. What to prepare A government photo ID that is in date and signed (front and back as required); the name must match the account; the holder must be 18+. If asked: a selfie holding that same ID, and proof of address. Upload only in the official app/lobby. Do not send a passport or ID to a random link, a group chat or someone claiming to be support. 4. What Taiwan official support can do Footer LINE can explain what the lobby is asking for and how to return to the official upload. LINE does not, by default, want a full ID image. Platform email: cs@qqpk.services. 5. Live events At a live series, desk ID must match the lobby name. Floor rules win on site.